If you have a complaint or dispute that has not been resolved to your satisfaction by the respective department manager, please contact the Guest Services department for assistance.

Dial 1.866.44PEARL (1.866.447.3275) and ask the Call Center Representative to connect you with a Guest Services representative.

Pearl River Resort
ATTN: Guest Services Department
P.O. Box 6048
13541 Highway 16 West
Choctaw, MS 39350
guest.services@pearlriverresort.com

Pearl River Resort is committed to providing you with a satisfactory resolution to your complaint or dispute. If your complaint or dispute is a gaming-related dispute, you may contact the Choctaw Gaming Commission in writing at the following address:

Choctaw Gaming Commission
385 Willis Road
Choctaw, MS  39350